• Excellent service




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    Current position:Home - Excellent service - Service positioning

    Service positioning:
    Base on “challenging tradition, adapting to the market, integrating service, upgrading quality”, We always regard creating customers value, upgrading service as our objective, and do our best to practice in the full process of before sale, in sale and after sale service and upgrade service.
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    Service:Quangong always take the customer requirement as center, “customers' worry is our worry, customers' thought is our thought”. Complete meeting the demand of customer.
    1)Before sale service:
    (1)introduce the Quangong status and product technology;
    (2)provide the construction technical consultation and analyzing to solve problem;
    (3)According to the customer requirement and guide customer to choose product. In sale service 。
    2)In sale service:
    (1)follow up the scent of contract, responsible for manage every department to check the contract;
    (2)Responsible for solving the problem of contract unclear and negotiation matters;
    (3)According to the contract, follow up the scent of production, delivery and purchase part production;

    After sale service:
    Countrywide free service hotline:0595-86784999
    (1) According to the contract, guide installation and debug the equipment;
    (2) Locale training, instruct customer exact operation and use;
    (3) Responsible for receive and deal with the Suit of product quality and service quality from customer;
    (4)Aperiodicity tail and inspect, achieve dynamic management during guarantee period;
    (5) Responsible for the maintenance and replacement if any our product quality during guarantee period;
    (6)Responsible for workers training, improving the whole quality of workers。
    (7)In receives service demand in 12 hours to give the answer and to send the person to go scene processing. The transportation facilitates the area, in 8 hours arrive the scene。

     
    TEL:0595-86789999 86789777 FAX:0595-86783988  Free Sale tel:400-884 6789  Free service tel:400-881 8789   Address:Fengzhou Taoyuan Industry Area Quanzhou City Fujian Province Sales  Email: sales@qzmachine.com   Chinese domain name:www.中国砖机供应商com 点击这里给我发消息  通过MSN和 泉工机械 交谈 

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